All work
Design2025

IBO — CXO Health Dashboard

Mobile-first executive dashboard for IBO's CXOs. Live KPIs across stores, feedback, and logistics — designed in Figma against tight stakeholder cycles.

IBO — CXO Health Dashboard — cover
01 · The brief

Time-to-insight as the only metric.

Executives don't browse dashboards — they glance, decide, move on. The internal tools at IBO leaned on web layouts on a phone, which meant a lot of pinching and squinting. The brief that emerged from the first stakeholder workshops was simple: every screen has to give a CXO their answer in under five seconds, on their phone, between meetings.

02 · Three lines, three screens

Home, Orders, Sales — one tap each.

I went mobile-first, hard. Three primary screens, one for each line of business. Home is the at-a-glance overview — the hero KPI in big type, supporting modules below. Orders and Sales each get their own dedicated page so a CXO never has to hold multiple lenses in their head at once. Tab between them; everything else is hidden in modals.

IBO dashboard home screen
Home — the at-a-glance overview, hero KPI on top.
IBO orders page
Orders — its own dedicated lens, no competing modules.
IBO sales page
Sales — same pattern, separate page, KPIs first.
03 · Drill-down patterns

Filters and split-by, hidden until asked.

The control surfaces live in modals so the dashboard canvas never feels like a settings panel. The Sales page's additional-filters modal lets a CXO narrow by lead, source, or customer type — three axes that come up repeatedly in stakeholder conversations. The Orders page's split-by modal is the comparison tool: switch between lead source, offline vs. online sales, department, or customer type to re-slice the same dataset along whichever axis answers the current question. Tap once, get a different view; never lose the page you were on.

Orders page with the split-by modal open
Orders + Split By modal — re-slice by lead source, channel, department, or customer type.
Sales page with the additional filters modal open
Sales + Additional Filters — narrow by lead, source, customer type without leaving the page.
04 · Iteration

Weekly stakeholder reviews, ruthless cuts.

The design moved on a one-week cadence with stakeholders from both engineering and the C-suite. Each round, half the screens got cut or merged. The version that shipped as the MVP was substantially smaller than the one that started — which is usually the sign that the work is going right.

Outcome

An MVP design accepted by leadership and handed to the engineering team to build out. Establishes the visual language for IBO's other internal dashboards going forward.